Frequently Asked Question

Got questions? we’ve got answers!

Find everything you need to know about FoodSwap and how it works for your restaurant
What is FoodSwap, and how does it work?
FoodSwap is an AI-powered dining platform designed to make restaurant experiences faster and more personalized. Guests simply scan a QR code, chat with an AI Waiter, explore the menu based on their preferences, and place an order seamlessly.
How can FoodSwap help my restaurant grow?
FoodSwap helps restaurants increase efficiency, improve guest satisfaction, and unlock valuable insights. By automating menu guidance and ordering, it reduces staff workload, minimizes errors, and provides data on guest preferences, popular items, and dietary trends.
How do I upload my menu?
Uploading your menu is simple. Restaurants can upload their menu via our restaurant manager system using an Excel file. Our system structures the data automatically, ensuring your menu is optimized for AI-powered recommendations and easy updates.
Is FoodSwap available on IOS and Android?
FoodSwap is a Progressive Web App (PWA), meaning it works seamlessly on any smartphone through a web browser,no app download required. It is currently available at selected restaurants in the UAE.
As a customer, do I need to log in to add my dietary preferences
No login is required to start using FoodSwap or receive recommendations. However, creating a profile allows you to save your preferences and enjoy faster, more personalized menu browsing on future visits.
Why do I need FoodSwap as someone without dietary restrictions?
Even without dietary restrictions, FoodSwap saves time by recommending dishes based on your tastes and preferences—so you don’t have to scroll through long menus. It helps you discover items you’ll actually enjoy, faster.
I’m not a picky eater. How is FoodSwap relevant for me?
FoodSwap is for anyone who values time and great experiences. Even if you’re open to everything, FoodSwap helps you quickly discover dishes you’ll love without scrolling endlessly. By reducing menu browsing time, it lets you focus on what really matters: enjoying food, conversations, and quality moments with friends and family.
Where did the name “FoodSwap” come from?
The name FoodSwap was born in the heart of New York City during a three-day hackathon in 2018. It reflects our core idea: swapping time-consuming menu browsing with smarter, personalized food discovery powered by technology.
How does FoodSwap personalize menus for me?
FoodSwap uses thoughtful UX and UI design to tailor menu recommendations based on your preferences. Instead of scanning long menus, you’re guided toward dishes that match what you like — making decision-making faster, easier, and more enjoyable.
Is there a community behind FoodSwap?
Yes! We’re building a growing community of people from different backgrounds, cultures, and food preferences who believe dining should be simple, inclusive, and social. FoodSwap brings people together around food — creating shared experiences, stronger connections, and better moments at the table.

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